West Bank offices will be closed on Wednesday, June 19 in observance of Juneteenth.

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West Bank offices will be closed on Wednesday, June 19 in observance of Juneteenth.

West Bank offices will be closed on Wednesday, June 19 in observance of Juneteenth.

West Bank Logo

Careers

Careers

Des Moines, IA

Loan Processor II

Central Processor of new loans, renewals and extensions. Provide loan servicing to customers, West Bank lenders, and other West Bank employees.

Essential Duties & Responsibilities

Loan Processing: Board new loans onto host system in a timely and responsive manner.  Process renewals and extensions on existing loans.  Process loan advance requests from bankers. Uphold regulatory standards and comply with internal procedures in all loan processing.  Communicate with bankers in a professional manner as necessary to obtain missing information in order to process documents accurately.  (55%)

Recordkeeping:  Monitor and reconcile loan-related general ledger processing accounts.  Correct non-posted transactions.  Receive and process incoming loan wires. Process participation loan transactions.  Modify loan commitments to core system as requested.  Reconcile SBA serviced loan and swap loan activity.  Distribute loan reports and notices.  (20%)

Customer Service/Teamwork: Work closely with bankers and other internal staff to promote communication and ensure quality service delivery. Provide prompt responses to customer inquiries.  Complete a variety of loan servicing tasks or research as needed.  (20%)

Build Strong Communities:  Actively involved in identifying the needs of the businesses and the families in their community.  Participate in community events, including staffing at least one event (art festivals, community celebrations, etc.) and participating in at least one community festival (parades, bank-sponsored outreach events, etc.) per year. (5%)  

Qualifications (Include Education and Experience)  High School Education, AA Preferred. 3-5 years banking experience. Attention to detail. Ability to multi-taskExcellent oral and written communication skillsGood organizational skills. Self motivated. Proficient with MS Word/Excel.  Knowledge of banking/commercial lending. Fiserv/Premier experience is a plus.

Interested?

Contact us directly

Questions?
Call Jill Hansen 515-222-2305.

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