Closed Monday, July 4
This notice contains important information regarding your transaction of business with us electronically. Federal law treats electronic signatures as having the same legal force and effect as if they were signed on paper by hand. Therefore, online contracts have the same legal force as signing an equivalent paper contract in ink. Please note, to apply for products and services online, the applicant will be required to utilize an electronic signature.
Below is information regarding Records received, signed, and/or delivered electronically by or with West Bank ("we" or "us" or "our.") Records include, but are not limited to, applications, notices, disclosures, and authorizations.
By using this Website you are providing consent to receive all Records that might be sent in connection with your m Reward Me Checking account electronically, rather than in paper format. Reward Me Checking will only provide you with paper copies of any records when required to do so by law or court order, in which case Reward Me Checking will charge the account holder $5.00 for a Statement copy and $2.50 for a copy of an item. Contact Customer Service at 515-222-2360 to request a Record.
You agree to print out and/or download Records when we advise you to do so and keep them for your records. If you have any trouble printing out, downloading, and/or accessing any Records, you may contact us at 515-222-2360.
You must have a computer or laptop and connection to the Internet via a supported Internet browser. You must also have the ability to receive and read PDF files.
Reward Me Checking supports the following browser requirements:
For your protection, Reward Me Checking does not support beta versions of browsers. Under normal circumstances, Reward Me Checking will support the final version of a browser shortly after the release date. Reward Me Checking regularly monitors and tests browsers to ensure the highest security standards for our users.
Internet Explorer 6.x
You may access and retain Records from us in two formats:
You may withdraw your consent to E-SIGN at anytime. Doing so will terminate your Reward Me Checking user account. To withdraw your consent to E-SIGN, please contact Reward Me Checking Customer Support at 515-222-2360. Customer Support will verify your identity. Upon verification of your identity, your account will be deactivated. The remaining balances from any active savings goals and interest accrued will be mailed to you on a cashier's check made out to the primary account holder's name and address on file. It could take up to 5-7 business days, once all pending transactions have cleared, before the check can be issued and mailed via USPS mail. By law, West Bank must retain your account information on file for up to 7 years. Any personal and sensitive information pertaining to your account will be encrypted, masked, and stored according to the latest security standards.
Disclosures and account statements on the Reward Me Checking Website are available in Adobe® Portable Document Format (PDF). PDF allows for a cross-platform PostScript-based file containing any combination of text, graphics, and images.
To download a PDF file, you have to click on the link beside the PDF icon: PDF
A dialog box from your browser will appear asking you if you want to save the file. Specify where you want the file saved for future reference. Also beside every icon, the size of the file is specified to let you know how long a file can take to download. Remember that depending on the speed of your Internet connection, Internet traffic and your Internet provider, the download time can vary.
Once the file is on your local drive, you can view, navigate, or print the documents using Adobe Acrobat® software. If you do not have this software, a copy of Acrobat Reader® or Exchange® is required. Adobe Reader® software is available FREE in various languages, as well as operating systems including Windows, Macintosh, and Linux. Documentation for installation and operating requirements can be found on the Adobe® site here:
Download a FREE copy of the latest version of Adobe Acrobat Reader® from the Adobe® web site here:
Once the software is installed, you can view the PDF file by opening it in Acrobat Reader®.
Please consult the various information provided with Acrobat Reader® or the Adobe® Website for any problems/questions you may have.