You are leaving the West Bank website and linking to a website that West Bank does not own. West Bank is not responsible for its content and does not represent either the linked website or you, should you enter into a transaction. This link is provided for your convenience. We encourage you to review their privacy and security policies which may differ from West Bank’s.
Representatives are available to assist you Monday through Friday: 8am-5pm, Saturday: 8am-12pm.
To contact us via email, please complete and submit the form below. For your protection, please do not use this form to send personal or account information. If you have an issue regarding your existing West Bank account, please contact one of our Customer Service Representatives at 800-810-2301. Monday through Friday: 8am-5pm, Saturday: 8am-12pm.
You may send us questions about product information and other issues via contact form, but be aware electronic messages sent are not protected by a high level of encryption. You should not use our contact form to initiate any banking transactions. We will never request your password, PIN, account number or other confidential data via email.
If you suspect you have received a suspicious email do not open any attachments or click on any links. If the email appears to come from West Bank, please forward the email to firstname.lastname@example.org. A West Bank representative may contact you to discuss the email.
P.O. Box 65020
West Des Moines, Iowa
401 10th Ave.
Coralville, Iowa 52241
2188 Superior Drive NW
Rochester, MN 55901