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For your protection, please do not use this form to send personal or account information. If you have a question regarding your existing West Bank account, please contact West Bank Customer Service at 1-855-464-5407.

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West Bank Customer Service

Representatives are available to assist you. Monday through Friday: 8:00 a.m. - 5:00 p.m., Saturday: 8:00 a.m. - 12:00 p.m.

West Bank Headquarters

515-222-2300
1-800-810-2301

Mailing Address

P.O. Box 65020
West Des Moines, Iowa 50265-0020

Routing Number

073903354

24-Hour Telephone Banking

1-866-815-7858

Report Lost / Stolen Cards

1-800-472-3272

Travel Plans w/ Debit Card

1-855-464-5407

If you are planning to travel our of state or internationally with your debit card, please contact us in advance.

Credit Card Customer Service

1-800-883-0131

Treasury Management Support

515-222-2350

Business Change Order Request

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West Bank Fax Number

515-222-2345