West Bank’s Personal Online Banking and Mobile Banking upgrade is live! The upgrade offers a powerful suite of digital services built for the way you want to bank. It has the tools you need to help achieve your financial goals and meet your everyday banking needs wherever you go.

BENEFITS OF THE UPGRADE

• • Fresh, new look makes Online Banking and Mobile Banking even easier to use
  • Save time by setting up recurring or one-time payments through Bill Pay
  • Access your accounts on-the-go from anywhere with our Mobile Banking app
  • Transfer funds between personal accounts or to your accounts at other financial institutions
  • Guard your account(s) against fraud and stay informed with customized account alerts

As a reminder, any account Alerts or card controls you had set up in the previous Online Banking and Mobile Banking will need to be set up again.

Your transaction history, Bill Pay payee information, scheduled payments, internal transfers, and eStatement preferences all transferred over.

If your phone number is outdated, you cannot log in to Online and Mobile Banking, or if you have any questions, please Contact Customer Service at 1-855-464-5407 or on our website. Requests submitted through the form on our website will receive a call back from West Bank Customer Service to verify your information.