We’re currently investigating reports of a potential service interruption with our toll-free telephone numbers. We apologize for any inconvenience. In the meantime, please contact our headquarters at 515-222-2300 or call 515-222-2360.

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We’re currently investigating reports of a potential service interruption with our toll-free telephone numbers. We apologize for any inconvenience. In the meantime, please contact our headquarters at 515-222-2300 or call 515-222-2360.

 Monday, January 15: All branches closed in observance of Martin Luther King Jr. Day. 

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Accessibility Statement

Accessibility Statement

Accessibility Assistance. If you have difficulty using or accessing any element of this website or on any West Bank mobile app or tool, please feel free to call us at 515-222-2360 or 1-855-464-5407. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law and reasonable business practice (for example, through telephone support).

Feedback. Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.

Goal of Accessibility for All. West Bank desires to provide a positive experience for all users of our technology, and we aim to promote accessibility and inclusion. For example, we use a variety of tools and resources to measure our website against the Web Content Accessibility Guidelines (WCAG) standards.

Actions. We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our website.

Ongoing Effort. Although we have made meaningful progress and efforts to promote the accessibility of our technology, we at West Bank view accessibility as an ongoing investment and effort.

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