West Bank Personal Online Banking and Mobile Banking are getting an upgrade! The new and improved digital banking solution offers a powerful suite of digital banking services designed to help you achieve your financial goals and bank on-the-go.

Benefits of the upgrade include:

  • Engagement – The upgrade offers a powerful online banking solution that gives consumers a single place to manage their money.
  • Efficiency – The upgrade provides ease of use to manage personal accounts across multiple digital channels, making it easier to navigate between personal accounts.
  • Experience – The upgrade provides a unified interface with Online Banking and Mobile Banking, giving a user-friendly experience across all devices.

Enhancements made to West Bank Personal Online Banking and Mobile Banking also includes the way you login. The upgrade will use the phone number we have on file for you to send a one-time passcode via a phone call or text message to verify your account. The security questions currently associated with your account will no longer be used.

If you have any questions about this upgrade, please contact us. We look forward to sharing more information in the coming weeks.