We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

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The Basics of Elderly Financial Exploitation

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What is Elderly Financial Exploitation? According to the American Bankers Association, people over the age of 50 control over 70% of the nation’s wealth. Unfortunately, in recent years, scammers have targeted the older population—specifically those aged 60 and above—through various types of fraudulent tactics, also known as elderly financial exploitation. These criminals use tactics such […]

Cybersecurity Practices to Protect Your Small Business

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In an increasingly digital world, small businesses have more resources than ever before to reach new and larger markets. However, as digital capabilities continue to grow, it is crucial to create and improve cybersecurity practices to protect your business from cyber threats. Cyberattacks are not limited to large corporations and governments—small businesses can be just […]

Keep Your Business Safe from Email Scams

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Email is a common tool used on unsuspecting victims to spread vicious viruses. Cybercriminals widely use email spoofing to send fake emails from look-alike domains. Spoofing is when a scammer impersonates a sender making the recipient of the email believe the message is coming from a trusted source. Look-alike domains are websites with domain names […]

Tips To Help You Protect Against Data Breaches

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There are many ways cybercriminals attack. It is important that a business has procedures in place to help prevent their data from being compromised.  There are numerous security programs and different filters that you may implement to catch and report incidents. However, these costly breaches can also be prevented by practicing awareness and preparing to […]

How Can I Protect My Bank Account from Hackers?

How Can I Protect My Bank Account from Hackers? Online banking, mobile wallet, and online shopping all make our lives more convenient, but as with anything you do online, you need to use them safely. Following a few best practices can help keep your bank account and personal information safe. Use strong passwords, protect your devices, and […]

Protect Yourself Online

Caucasian female typing on a laptop.

Though the internet has many advantages, it can also make users vulnerable to fraud, identity theft and other scams. According to a Norton Cybercrime Report, 378 million adults worldwide were victims of cybercrime in 2013. The American Bankers Association recommends the following tips to keep you safe online:   Keep your computers and mobile devices up […]

Avoid Phishing

Part of a phishing graphic - don't take the bait

Avoid Phishing West Bank wants you to be armed against phishing scams. Here’s a great infographic provided by the American Bankers Association. Share This Article Facebook Twitter LinkedIn Posted: 2019-08-07 Categories: Identity Theft, Internet Security

Home Office Safety and Security

Someone's home office desk with a laptop, chair, drink and plant.

If you work out of your home or just need a place to take care of personal business, it’s a good idea to set up a workspace dedicated to this purpose in your home.  Whether it’s a corner of your apartment or a whole room, your space should be comfortable, safe, and securely protect your […]

ATM Safety Tips

Male putting his debit card into an ATM machine

West Bank’s ATM Safety Precautions “All of West Bank’s terminals have anti-skimming software installed.  These are designed to detect an external device and shut the terminal down if one is detected,” says West Bank Security Officer Jason Nelson. “In addition, each of our locations does a daily inspection of the terminals to look for skimming […]

Protect Your Mobile Devices

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West Bank Customer Service Phone: 515-222-2360 or Phone: 1-855-464-5407 Representatives are available to assist you Monday through Friday: 8am-5pm, Saturday: 8am-12pm. As consumer use of mobile devices continues to climb, cyber criminals are targeting those gadgets more frequently. According to a report by the Federal Reserve, 53% of smartphone users say they have used mobile banking in the […]

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