West Bank offices will be open on Columbus Day – Monday, October 14.

West Bank offices will be open on Columbus Day – Monday, October 14.

West Bank offices will be open on Columbus Day – Monday, October 14.

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How Can I Protect My Bank Account from Hackers?

How Can I Protect My Bank Account from Hackers? Online banking, mobile wallet, and online shopping all make our lives more convenient, but as with anything you do online, you need to use them safely. Following a few best practices can help keep your bank account and personal information safe. Use strong passwords, protect your devices, and […]

Protect Yourself Online

Caucasian female typing on a laptop.

Though the internet has many advantages, it can also make users vulnerable to fraud, identity theft and other scams. According to a Norton Cybercrime Report, 378 million adults worldwide were victims of cybercrime in 2013. The American Bankers Association recommends the following tips to keep you safe online:   Keep your computers and mobile devices up […]

Avoid Phishing

Part of a phishing graphic - don't take the bait

Avoid Phishing West Bank wants you to be armed against phishing scams. Here’s a great infographic provided by the American Bankers Association. Share This Article Facebook Twitter LinkedIn Posted: 2019-08-07 Categories: Identity Theft, Internet Security

Home Office Safety and Security

Someone's home office desk with a laptop, chair, drink and plant.

If you work out of your home or just need a place to take care of personal business, it’s a good idea to set up a workspace dedicated to this purpose in your home.  Whether it’s a corner of your apartment or a whole room, your space should be comfortable, safe, and securely protect your […]

ATM Safety Tips

Male putting his debit card into an ATM machine

West Bank’s ATM Safety Precautions “All of West Bank’s terminals have anti-skimming software installed.  These are designed to detect an external device and shut the terminal down if one is detected,” says West Bank Security Officer Jason Nelson. “In addition, each of our locations does a daily inspection of the terminals to look for skimming […]

Protect Your Mobile Devices

A female and male sitting at a wood table taking notes with a notebook and tablet.

West Bank Customer Service Phone: 515-222-2360 or Phone: 1-855-464-5407 Representatives are available to assist you Monday through Friday: 8am-5pm, Saturday: 8am-12pm. As consumer use of mobile devices continues to climb, cyber criminals are targeting those gadgets more frequently. According to a report by the Federal Reserve, 53% of smartphone users say they have used mobile banking in the […]

Fight Fraud Online

Person typing their username and password in on a screen

Nearly three decades after the internet was introduced, the web continues to transform the lives of many users, revolutionizing the way consumers shop, pay bills, and transfer money online. As these advancements make common tasks hassle-free, consumers are urged to take extra precautions, allowing them to navigate the web safely and avoid online crime. “Banks […]

Avoid Online Dating Scams

Female with her legs up on a chair holding her phone in her right hand

Social media networks and dating websites have become increasingly popular tools for meeting and communicating. Unfortunately, fraudsters have capitalized on this trend and often create fake profiles to lure in victims, establish romantic relationships and eventually, extort money. According to the FBI, over $220 million was lost in 2016 to online romance scam artists. Older […]

7 Tips for Shopping Safely Online

African American male holding debit card in left hand and mobile phone in the right hand

Protect yourself from cybercriminals The internet has opened a new world of convenience, but with that convenience come new threats to cybersecurity. As the holiday season fast approaches, increased online shopping activity means that your personal information may be at risk if you are not careful. As cybercriminals continue to grow more and more sophisticated, […]

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