Log in to Online Banking, click your name in the upper right hand corner, select 'Settings' and then 'Alerts.'

You can choose the alerts you wish to receive and how you want to receive them from here. In Online Banking, you may sign up to receive alerts via email or text¹. You will need to confirm/verify your email address or mobile phone number to activate the alert.

Yes, to set up push notifications through the West Bank Mobile Banking app, log in to the West Bank Mobile Banking App and from the Menu, select 'Settings' and 'Alerts'.

From here, you can turn your Alerts on and off, including setting up Push Notifications to your mobile device.

No, this is a free service. However, message and data rates may apply for text messages. Check with your mobile carrier for details.

When you add a new phone number or email address in your Notification Settings, you will be asked to verify the new addition with an activation code sent to your email or mobile device. Just type the code into the activation box and the new change(s) will be made.

Yes, Alerts can be sent to more than one person. Select 'Notifications Settings' while in the Alerts screen to add additional email addresses and mobile phone numbers for text.

From the Alerts screen, you can toggle your notifications on and off with just a few clicks. Simply click on the Alert you wish to delete or change and make your changes. Please note, some security alerts are required and are unable to be turned off.