On Friday, April 12, our Main Branch located at 1601 22nd Street will close at 10:00 a.m. for the move to our new headquarters.

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On Friday, April 12, our Main Branch located at 1601 22nd Street will close at 10:00 a.m. for the move to our new headquarters.

On Friday, April 12, our Main Branch located at 1601 22nd Street will close at 10:00 a.m. for the move to our new headquarters.

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Video Teller

Video Teller

Banking Made Easier for You!

Our West Bank Video Teller Machine gives you a new, convenient way to bank with us! Just touch the screen and connect with a friendly West Banker through real-time video.

Convenient and Easy to Use

  • Cash a check and get exact change
  • Deposit your cash or checks
  • Make a loan payment
  • Transfer funds
  • Same day processing on transactions

 

Forgot your debit card? No problem. Simply scan your ID and a West Bank Video Teller will verify your identity so you can begin your transaction.

Live Support
West Bank Video Teller Machines allow you to speak directly to a West Bank Teller. You can ask them anything you would ask at the Teller line in a branch.

Video Tellers available at these locations:
Extended Hours
7 a.m. – 6 p.m. | Monday – Friday
8 a.m. – 1 p.m. | Saturday

Video Teller Machines in branch lobbies are available during regular lobby hours only.

 

Video Teller

FAQ

Our Video Tellers look and operate very much like an ATM but give you access to talk with a live teller. Now you can complete routine teller transactions during extended hours!

The Video Teller Machine also works as a standard ATM 24/7. Simply insert your debit card to begin an ATM transaction, such as withdraw cash or make a deposit.

You can complete many transactions with a Video Teller, including:

  • Deposit checks – no deposit slip needed!
  • Cash checks
  • Withdraw money – want your cash in specific denominations? The Video Teller can give you exact change, down to the penny!
  • Transfer funds
  • Make loan payments

It's easy! Simply touch the screen to connect with a friendly West Bank Video Teller one-on-one over video. They will talk you through your transaction and answer any questions you might have.

Video Tellers are available:
7 a.m. – 6 p.m. | Monday through Friday
8 a.m. – 1 p.m. | Saturday

If you need to perform a transaction outside these hours, you can still use the ATM function to withdraw cash, transfer funds, make a deposit and more.

Account Login

Account Login