We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.
We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.
We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.
Home » Locations & Hours » Video Teller
Our West Bank Video Teller Machine gives you a new, convenient way to bank with us! Just touch the screen and connect with a friendly West Banker through real-time video.
Convenient and Easy to Use
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Forgot your debit card? No problem. Simply scan your ID and a West Bank Video Teller will verify your identity so you can begin your transaction.
Live Support
West Bank Video Teller Machines allow you to speak directly to a West Bank Teller. You can ask them anything you would ask at the Teller line in a branch.
Video Teller Machines in branch lobbies are available during regular lobby hours only.
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Our Video Tellers look and operate very much like an ATM but give you access to talk with a live teller. Now you can complete routine teller transactions during extended hours!
The Video Teller Machine also works as a standard ATM 24/7. Simply insert your debit card to begin an ATM transaction, such as withdraw cash or make a deposit.
You can complete many transactions with a Video Teller, including:
It's easy! Simply touch the screen to connect with a friendly West Bank Video Teller one-on-one over video. They will talk you through your transaction and answer any questions you might have.
Video Tellers are available:
7 a.m. – 6 p.m. | Monday through Friday
8 a.m. – 1 p.m. | Saturday
If you need to perform a transaction outside these hours, you can still use the ATM function to withdraw cash, transfer funds, make a deposit and more.
© 2025 West Bank. All Rights Reserved. Member FDIC.
Equal Housing Lender.
© 2025 West Bank. All Rights Reserved.
Member FDIC.
Equal Housing Lender.