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Elderly Financial Exploitation Fraud Spotlight – Lottery and Sweepstakes Scam

May 1, 2025

Elderly Financial Exploitation (EFE) is continuing to see a rise in case reports. According to AARP, victims over age 60 lose $28.3 billion annually in ...

Toss or Shred?

April 1, 2025

Free Shred Day will take place on Saturday, May 3 from 8:00 a.m. – 12:00 p.m. at our Headquarters (3330 Westown Parkway, West Des Moines, ...

West Bank’s Shred Day is Back!

March 21, 2025

West Bank’s Shred Day is back! We will be hosting our free, secure Shred Day from 8:00 a.m. to 12:00 p.m. on Saturday, May 3. We ...

Individual works on a tablet to generate AI content.

What are Deepfakes?

March 3, 2025

You’ve probably heard the saying, “Don’t believe everything you read on the internet.” With the rise of Artificial Intelligence (AI), we can now expand that ...

Alert: Scammers Impersonating West Bank

February 18, 2025

There has been a recent increase in reports of scam calls claiming to be from West Bank. These calls are asking customers to verify information ...

Older woman puts her hand on her head in a moment of concern while talking on the phone

Elderly Financial Exploitation Fraud Spotlight – “Grandparent” Scam

February 3, 2025

Elderly Financial Exploitation (EFE) is a growing form of fraud that targets older adults. Criminals seek to gain the elderly’s trust in order to convince ...