Important Security Reminder

Please remember West Bank will never call, email, or text you and ask you to provide sensitive information, such as your Online Banking username or password or account information. If you receive a call or message that appears to be from West Bank asking for this information, do not provide it. Instead, hang up and […]

John Sorensen Joins West Bank Board of Directors

West Bank is pleased to announce that John Sorensen has joined the West Bancorporation, Inc. and West Bank Board of Directors. Sorensen recently retired as President and CEO of the Iowa Bankers Association (IBA), where he served from 1997 through January 2025. He joined the IBA in 1986 and, under his leadership, the organization became […]

Alert: Scammers Impersonating West Bank

There has been a recent increase in reports of scam calls claiming to be from West Bank. These calls are asking customers to verify information such as your Online Banking username or other sensitive information. As a reminder, West Bank will never call, email, or text you and ask you to provide sensitive information, such […]

West Bank Opens New Office in Owatonna

On January 21, 2025, West Bank opened a new, state-of-the-art building located at 328 Hoffman Drive NW. Expanded banking services at this location include the introduction of a 24-hour walk-up ATM and Interactive Teller Machine. The building’s impressive architecture features a patio with views of the riverfront for special events and gatherings. The West Bank […]

Generative AI Being Used to Commit Financial Fraud

On December 3, 2024, the FBI issued a warning on generative artificial intelligence (AI) being used to commit financial fraud. Criminals are using AI-generated text, images, audio, and videos to trick victims into sending money and providing sensitive information. The FBI shared the following tips to help protect yourself from AI-generated fraud: Create a secret […]

Our Online Banking and Mobile Banking Upgrade is Here!

West Bank’s Personal Online Banking and Mobile Banking upgrade is live! The upgrade offers a powerful suite of digital services built for the way you want to bank. It has the tools you need to help achieve your financial goals and meet your everyday banking needs wherever you go. BENEFITS OF THE UPGRADE Fresh, new […]

Fraud Targeting Attorneys and Law Firms

There has been nationwide reporting of fake Notices of Electronic Filing (NEFs) being sent to attorneys and law firms across the country. These fake NEFs are phishing attempts to convince recipients to respond back to the emails. Once a recipient replies to the email they are sent a follow-on email containing a link to access […]

Online Banking and Mobile Banking View-Only Mode December 3-5

Enhancements are being made to West Bank Online Banking and Mobile Banking! The upgrade will be live on December 5, 2024 at 9:00 a.m. CT. As the new system is being upgraded, your account will be in View-Only mode. During this period, you will not be able to make any transfers, schedule payments in Bill […]

Jon Hummel Honored by American Bankers Association with 2024 Emerging Leader Award

Jon Hummel, Vice President, Commercial Banker at West Bank was honored by the American Bankers Association as a recipient of the 2024 ABA Emerging Leaders Award. This award recognizes the next generation of bank leaders who are committed to the highest standards of achievement and service to both their industry and their local communities. Hummel […]

Personal Online Banking and Mobile Banking are Getting an Upgrade!

On October 3, 2024, West Bank was recognized with a Strategic Headquarters Investment Award at The Greater Des Moines Partnership’s 2024 Economic Impact Awards. The event recognizes regional companies for their significant contributions toward the economic vitality of Greater Des Moines, such as capital investment, job creation, and facility expansion. West Bank’s headquarters opened on […]