Zelle® is Coming January 8
Available in Online and Mobile Banking on January 8, 2026! Zelle® is a convenient way to do everything from splitting the cost of bills to paying back friends to sending money to your landscaper. Access Zelle® through your Online or Mobile Banking account. Using Zelle® is: Fast: Send money directly from your account to theirs, […]
Cybersecurity Alert: Impersonation Scams Targeting Bank Customers
In a recent Public Service Announcement (PSA) the FBI warns of cyber criminals impersonating financial institutions to steal money or information in Account Takeover (ATO) fraud schemes. These schemes target individuals, businesses, and organizations of varied sizes and across industries. In an ATO attack, cyber criminals gain unauthorized access to the targeted online financial institution, […]
Important Security Reminder
West Bank will never call, email, or text you to ask for sensitive information such as tokens, username and passwords, or account information. Please be aware of a scam affecting the banking industry where fraudsters are pretending to be bank employees. These fraudsters claim they are calling to help reset login credentials or verify transactions. […]
West Bank Holds Ribbon Cutting in Owatonna
On June 12, 2025, West Bank held a ceremonial ribbon cutting to celebrate the opening of the new, modern building, located at 328 Hoffman Drive NW in Owatonna, Minnesota. West Bank, originally founded in 1893 in West Des Moines, Iowa, expanded into the Minnesota market in 2013 with a location in Rochester. In 2019, West […]
John Sorensen Joins West Bank Board of Directors
West Bank is pleased to announce that John Sorensen has joined the West Bancorporation, Inc. and West Bank Board of Directors. Sorensen recently retired as President and CEO of the Iowa Bankers Association (IBA), where he served from 1997 through January 2025. He joined the IBA in 1986 and, under his leadership, the organization became […]
Alert: Scammers Impersonating West Bank
There has been a recent increase in reports of scam calls claiming to be from West Bank. These calls are asking customers to verify information such as your Online Banking username or other sensitive information. As a reminder, West Bank will never call, email, or text you and ask you to provide sensitive information, such […]
West Bank Opens New Office in Owatonna
On January 21, 2025, West Bank opened a new, state-of-the-art building located at 328 Hoffman Drive NW. Expanded banking services at this location include the introduction of a 24-hour walk-up ATM and Interactive Teller Machine. The building’s impressive architecture features a patio with views of the riverfront for special events and gatherings. The West Bank […]
Generative AI Being Used to Commit Financial Fraud
On December 3, 2024, the FBI issued a warning on generative artificial intelligence (AI) being used to commit financial fraud. Criminals are using AI-generated text, images, audio, and videos to trick victims into sending money and providing sensitive information. The FBI shared the following tips to help protect yourself from AI-generated fraud: Create a secret […]
Our Online Banking and Mobile Banking Upgrade is Here!
West Bank’s Personal Online Banking and Mobile Banking upgrade is live! The upgrade offers a powerful suite of digital services built for the way you want to bank. It has the tools you need to help achieve your financial goals and meet your everyday banking needs wherever you go. BENEFITS OF THE UPGRADE Fresh, new […]
Fraud Targeting Attorneys and Law Firms
There has been nationwide reporting of fake Notices of Electronic Filing (NEFs) being sent to attorneys and law firms across the country. These fake NEFs are phishing attempts to convince recipients to respond back to the emails. Once a recipient replies to the email they are sent a follow-on email containing a link to access […]