West Bank offices will be open on Indigenous Peoples’ Day/Columbus Day – Monday, October 13. Please note: the Federal Reserve will be closed, so wire transfers and ACH transactions will be processed the next business day.

West Bank offices will be open on Indigenous Peoples’ Day/Columbus Day – Monday, October 13. Please note: the Federal Reserve will be closed, so wire transfers and ACH transactions will be processed the next business day.

West Bank offices will be open on Indigenous Peoples’ Day/Columbus Day – Monday, October 13. Please note: the Federal Reserve will be closed, so wire transfers and ACH transactions will be processed the next business day.

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Don’t Get Hooked — How to Spot a Phishing Attack

Abstract graphic of a cyber criminal

Phishing attacks continue to remain one of the biggest cyber threats, targeting both individuals and businesses alike. According to the U.S. Army Reserve, 3.4 billion phishing emails are sent daily around the globe. These phishing attacks can lead to data breaches, ransomware infections, identity theft, and more. The first step in protecting yourself from a […]

Phone Call Scams

Woman considers whether to accept or decline a phone call from an unknown number

According to the Federal Trade Commission in 2024, the second most common way for scammers to reach victims was by phone call. Over time, scammers have found numerous ways to manipulate people into sending them money or providing personal or sensitive information over the phone. After covering text message scams recently, we will now address […]

Elderly Financial Exploitation Fraud Spotlight – Romance Scam

Elderly woman messages someone online on her laptop

According to a report by Statista, an estimated 440 million people will use online dating apps by 2027. While many people use dating apps and websites to find love, others use it to exploit others for financial gain. The first two blogs in the elderly financial exploitation fraud spotlight series addressed the “grandparent” scam and […]

Save Time and Money — Experience More

Black family of four spends time in the pool together. The son is floating in an innertube while the mom, dad, and siter surround him.

What comes to mind when you think of summer? Maybe you think of relaxing by the pool, reading a good book, spending time with friends and family, or going on a trip. Whatever it is, don’t let the tasks of everyday life slow you down! Try out some of these tips for saving money and […]

Text Message Scams

Watch out for text scams

According to the Federal Trade Commission in 2024, consumers reported losing $470 million to scams initiated with text messages. This staggering number is five times higher than the amount reported in 2020. Below are the five most common types of text message scams. Package Delivery Messages about package deliveries typically come from someone pretending to […]

Elderly Financial Exploitation Fraud Spotlight – Lottery and Sweepstakes Scam

Elderly woman on the phone while looking at her laptop

Elderly Financial Exploitation (EFE) is continuing to see a rise in case reports. According to AARP, victims over age 60 lose $28.3 billion annually in the United States. To put this in context, if you could save $100,000 every single day, it would take you over 775 years to save $28.3 billion dollars. Protecting seniors […]

Toss or Shred?

Hands holding a pile of shred

Free Shred Day will take place on Saturday, May 3 from 8:00 a.m. – 12:00 p.m. at our Headquarters (3330 Westown Parkway, West Des Moines, IA 50266). For most people, the arrival of spring also means the arrival of spring cleaning. Looking at your stack of mail or your overflowing file cabinets, it can be […]

What are Deepfakes?

Individual works on a tablet to generate AI content.

You’ve probably heard the saying, “Don’t believe everything you read on the internet.” With the rise of Artificial Intelligence (AI), we can now expand that to, “Don’t believe everything you see or hear.” AI can be a helpful tool that enhances efficiency, security, and customer experiences. When used by criminals, it has the ability to […]

Elderly Financial Exploitation Fraud Spotlight – “Grandparent” Scam

Older woman puts her hand on her head in a moment of concern while talking on the phone

Elderly Financial Exploitation (EFE) is a growing form of fraud that targets older adults. Criminals seek to gain the elderly’s trust in order to convince them into sending money. In conjunction with the growing development of artificial intelligence resources to make scams seem more realistic, elderly fraud continues to rise. In 2022, the FBI reported […]

West Bank Opens New Office in Owatonna

Rendering of new Owatonna office

On January 21, 2025, West Bank opened a new, state-of-the-art building located at 328 Hoffman Drive NW. Expanded banking services at this location include the introduction of a 24-hour walk-up ATM and Interactive Teller Machine. The building’s impressive architecture features a patio with views of the riverfront for special events and gatherings. The West Bank […]

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