Community Shred Day on April 25, 2026
This spring, West Bank will be hosting a free, secure Shred Day on Saturday, April 25, 2026, from 8:00 a.m. to 12:00 p.m., or until the mobile shred trucks are full. Two mobile shred units will be set up at the West Bank Headquarters located at 3330 Westown Parkway in West Des Moines, Iowa 50266. […]
Understanding Corporate Account Takeover Fraud
From January 2025 to November 2025, the Federal Bureau of Investigation Internet Crime Complaint Center (IC3) received more than 5,100 complaints reporting account takeover fraud, with losses exceeding $262 million. As the prevalence of this type of fraud continues, maintaining account security and using internet best practices is more important than ever. What is Account […]
Elderly Financial Exploitation Fraud Spotlight – Government Imposter Scam
According to the Federal Trade Commission, more than 6,000 government imposter fraud cases were reported in Iowa and Minnesota during the first three quarters of 2025, resulting in nearly $11.5 million in losses. Knowing the warning signs of a government imposter scam is the first step in protecting yourself. The first four blogs in the […]
Securing Home WiFi Devices
It’s easy to forget the number of devices around the house that are connected to the internet. These devices allow us to see a package delivered at the front doorstep, turn on the lights with a simple voice command, or set the temperature of the house directly from a smartphone. With all these internet-connected devices, […]
Cybersecurity Alert: Impersonation Scams Targeting Bank Customers
In a recent Public Service Announcement (PSA) the FBI warns of cyber criminals impersonating financial institutions to steal money or information in Account Takeover (ATO) fraud schemes. These schemes target individuals, businesses, and organizations of varied sizes and across industries. In an ATO attack, cyber criminals gain unauthorized access to the targeted online financial institution, […]
Charitable Giving
We’ve all been asked at a checkout, “Would you like to round up a purchase to the nearest dollar to support a charity?” In the moment, it can feel hard to make a decision. How do you evaluate where your money is going? How can you know if your giving is truly making a difference? […]
Elderly Financial Exploitation Fraud Spotlight – Tech Support Scam
According to Pew Research Center, roughly 90% of U.S. adults ages 65 and older say they use the internet. Because so many people use smartphones, tablets, and computers to go online, scammers have a large pool of potential victims to target for harvesting personal information or money. The first three blogs in the elderly financial […]
Don’t Get Hooked — How to Spot a Phishing Attack
Phishing attacks continue to remain one of the biggest cyber threats, targeting both individuals and businesses alike. According to the U.S. Army Reserve, 3.4 billion phishing emails are sent daily around the globe. These phishing attacks can lead to data breaches, ransomware infections, identity theft, and more. The first step in protecting yourself from a […]
Phone Call Scams
According to the Federal Trade Commission in 2024, the second most common way for scammers to reach victims was by phone call. Over time, scammers have found numerous ways to manipulate people into sending them money or providing personal or sensitive information over the phone. After covering text message scams recently, we will now address […]
Elderly Financial Exploitation Fraud Spotlight – Romance Scam
According to a report by Statista, an estimated 440 million people will use online dating apps by 2027. While many people use dating apps and websites to find love, others use it to exploit others for financial gain. The first two blogs in the elderly financial exploitation fraud spotlight series addressed the “grandparent” scam and […]